Frequently Asked Questions

As stated in our name, we allow our clients to design their own healthcare program based on their goals and needs. Following initial evaluations from our expert team, we work directly with the client and the associated parties to design a healthcare program that best addresses both the short and long term goals of the client.

We offer comprehensive case management services to any client to help navigate the health care system and manage ongoing care. We’re happy to discuss your needs and make recommendations if case management services would be a right fit for you. For clients engaging in two or more services, we do require assignment of a case manager to optimize and streamline services.

Yes. From initial contact with our Operations Director to initiation of in home services, there is a potential wait of 4-6 weeks. This is to enable us to design a healthcare program that best fits your needs. Therefore, please connect with us as early as possible.

We have a variety of connections within the Atlanta Metro Area providing housing options of various prices and levels of accessibility to clients that are not located in the Atlanta Area. If you choose to utilize any of the housing options available to DHP clients, housing will be included in your DHP Letter of Engagement.

Therapy is staffed based on the frequency of a client’s needs and the location of the client. The team will consist of 1-3 therapists per discipline. This model facilitates an exchange of ideas and different treatment perspectives.

Upon the conclusion of initial evaluations, our therapy team will determine an anticipated length of care based on your functional goals. When goals are achieved and independence grows, we celebrate success! Discharge marks a transition, but we stay a resource to you if needs arise. Some clients benefit from ongoing care or support to maintain progress, adapt to changes, or pursue new goals. We offer flexible PRN-based services to stay responsive to evolving needs.

For the convenience of our clients, we utilize Google calendar to communicate with all involved parties. Through the client Google calendar, our team is able to ensure seamless communication with the client and all involved parties. With the use of the Google calendar app, you will be able to access daily, weekly, and monthly appointments as they change in real time. Google calendar also allows the client or caregiver to organize personal appointments. Our team works very hard to schedule therapy in a time convenient for you. Working around the client schedule, our team can schedule therapy in the morning, late afternoon, evening, and on both weekdays and weekends.

Service costs vary based on the location of the client, projected length of service time, and complexity of care. We work very hard to tailor each contract to meet the financial budget set in place by the client or those caring for the client.

At Designer Health Partners, we believe in providing personalized care to our clients. Therefore, we do not accept any private or commercial insurance options, Medicare, or medicaid.

By opting for private pay, our team provides a more custom experience that improves client outcomes.

Yes, upon request, all submitted daily and progress notes can be accessed on our EMR client portal. Please note for this option, only clients or identified caregivers can access the client portal. Alternatively, all submitted documentation can be sent via email to any requested parties by your DHP Case Manager at the end of each month to stay up to date on all the client care.

DHP has a wide variety of portable neurorehabilitation equipment. In the event a DME recommendation is made by one of our therapists, the DHP Case Manager will assist in coordinating the purchase of the recommended DME.

DHP therapists are skilled in tailoring each session to your specific needs. After a thorough initial evaluation, they will collaborate with you, and family or care team as applicable, to determine your goals. From your goals, they will break down each component or skill needed and cater each session to building your individual rehabilitation program. Our therapists collaborate frequently together, and may even complete co-treatment sessions to further maximize potential of our in-home sessions together. 

Each session will vary based on your goals, but it could look like working on transfers to a new surface (like a tub bench instead of shower chair), learning memory strategies to gain greater independence with medication management, dry needling or modalities to improve muscle tension and ROM, or general strength and balance training. Our therapists are creative and think outside the box to cater each session to your individual needs.